Announcements

Dear customer, One of our Tier 1 carriers, Cogent, is having issues due to multiple subsea cable faults. This can impact your connectivity between Singapore, traversing to the EU through Cogent.  The issue started today around Wednesday, 5 March 2025, 15:35 CET (Central European Time) and no ETR has been confirmed by Cogent yet. We will update ...

eNETS Payment will be unavailable from 13 February 2025 07:00 AM (Singapore Time) until 18 February 2025 11:59 PM (Singapore Time). Please arrange payment using PayPal or PayNow. We apologise for any inconvenience caused.

As part of our commitment to continuously improve the level of service we provide, we would like to inform you about an upcoming network infrastructure maintenance in the rack where your server is located. We will be optimizing routing for some of the IP prefixes. WHEN CAN YOU EXPECT IT? Timezone: SGT (UTC+08:00)January 09, 2025 16:00 - January ...

We had a power disruption in our data centre earlier, causing some services to be offline. Billing will contact those affected and reimburse for the downtime accordingly. We sincerely apologise for any inconvenience caused.